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PRODUCT INFO FAQS
1. How will my package be shipped?
2. What are your shipping rates?
3. Is my package insured?
1. How will my package be shipped?
All items are carefully packaged to prevent damage during transit. Laurela.com ships with a variety of carriers to provide the best service and lowest cost for our customers. You may track your order on our website by clicking the Order Status link on the bottom of each page and then following the instructions.
Note that orders are shipped/delivered only Monday –Friday. Delivery estimates do not include
weekends.
2. What are your Shipping Rates?
Please see Shipping Rates section for more information on our shipping rates.
3. Is my package insured?
Laurela.com guarantees your satisfaction and we will give you a refund, an exchange or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Sales and Service Team via email at customerservice@laurela.com. For damaged items, we offer a convenient Photo Return option.
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